No servis my phone

[anilyarkin]

I phone 6s no service

[Cleoriff Level 88: Regal · Accepted solution]

Hi @anilyarkin 

Check out the network status first https://status.o2.co.uk/ This will give you an idea if there is a problem with a local mast.

Other info to look at here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Or download the My Network app https://www.o2.co.uk/apps/my-network

You could also remove the sim, gently clean it, reinsert and reboot the phone.

Hope this helps and welcome to the forum

[MI5 Level 94: Supreme]

@anilyarkin 

Firstly try simply turning phone off and back on again. 

Also try removing and reinserting your sim. 

If you can, try your sim in another phone. 

If sim is faulty, any o2 shop will replace it free of charge. 

[jonsie Level 93: Majestic]

This sounds like a sim card problem unless there is an issue with payments.