Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Apple

Reply
Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎25-12-2012
Accepted Solution

No servis my phone

I phone 6s no service
Highlighted
Posts: 79,954
Topics: 708
Registered: ‎14-01-2013

Re: No servis my phone

[ Edited ]

Hi @anilyarkin 

Check out the network status first https://status.o2.co.uk/ This will give you an idea if there is a problem with a local mast.

Other info to look at here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Or download the My Network app https://www.o2.co.uk/apps/my-network

 

You could also remove the sim, gently clean it, reinsert and reboot the phone.

Hope this helps and welcome to the forum Welcome

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Posts: 95,433
Topics: 543
Solutions: 12,094
Registered: ‎04-04-2012

Re: No servis my phone

@anilyarkin 

Firstly try simply turning phone off and back on again. 

Also try removing and reinserting your sim. 

If you can, try your sim in another phone. 

If sim is faulty, any o2 shop will replace it free of charge. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 76,141
Topics: 561
Solutions: 3,514
Registered: ‎04-01-2009

Re: No servis my phone

This sounds like a sim card problem unless there is an issue with payments.