No service

[Anonymous]

I have not been able to get service since this morning.  How do I know whether the problem lies with the network or my settings?  Is there anyone to talk to?  How do I know when the problem will be fixed?

[jonsie]

All the latest info updated here:

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Call-and-text-difficulties-issue-12-10-2012/m-p/...

[Toby]

Good job jonsie

[Anonymous]

Hi all,

There's still no service at all until now. When I checked my area, it highlighted that it was totally working fine, but i doubt it! Gosh..

[Anonymous]

I have been told by O2 chat that there is a network problem.  I am waiting for a sim swap and have been without service since early this morning 

[Anonymous]

I've had no service since 12.00 today and this is the message the status checker gave me 2 minutes ago which totally contradicts what is appearing on my phone

• Our network is currently working fine

  If we're doing work on the phone masts near you we'll tell you about it here.

  Updated 15:00 (refreshed hourly). Recent faults might not show yet.

• 

  Normal coverage for Voice, Text and Email (2G)

  Good indoors and outdoors.
• 

  Normal coverage for Mobile Internet (3G)

  Good indoors and outdoors. Good for mobile broadband.
• 

  Normal coverage for Mobile Internet (3G900)

  Good indoors and outdoors. Good for mobile broadband.

[Anonymous]

Hi does anyone know whats going on yet again no service, this keeps happening, becoming very disillouisioned with o2

[perksie]

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@Anonymous wrote:

I've had no service since 12.00 today and this is the message the status checker gave me 2 minutes ago which totally contradicts what is appearing on my phone

---

and if you had scrolled down you would have seen:

[perksie]

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@Anonymous wrote:

Hi does anyone know whats going on yet again no service, this keeps happening, becoming very disillouisioned with o2

---

The thread you need with all the latest information is here:

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Call-and-text-difficulties-issue-12-10-2012/td-p/317174

[Anonymous]

I have had no service since this morning. No internet no phone signal I may as well used my daughters play phone I would have got more action out of it!! I now have internet connection but no phone signal at all..... I also checked the coverage = apparently no problem......