22-12-2018 17:59 - edited 22-12-2018 18:01
A weird one. Though it could be a problem with your sim
Take it out, clean it gently with a lint free cloth put it back and reboot the phone.
Or you could get a new sim from an O2 store?
You could also try a manual network search, choose one that isn't O2, Forget that network and and try O2 again...
For info we have a guide here on network issues
on 24-12-2018 11:17
Hi @fairyfae, did you get a chance to try any of the suggestions above since you last posted? Any progress?
to the forum!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Gig tickets giveaway!! Interested in any O2 Academy gig? Let us know for a chance to get free tickets!
→ Priority gig tickets calendar - Check out the latest tickets available on Priority!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?