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Level 1: Joiner
Posts: 1
Registered: ‎22-09-2015
Accepted Solution

No service

Service has just gone. Bill is paid and sim is clean and in ok.
Posts: 70,212
Topics: 547
Solutions: 3,427
Registered: ‎04-01-2009

Re: No service

Were you late at all paying your bill? If so contact customer service via online chat to see when your phone will be reconnected. It normally takes the system a couple of days to catch up otherwise.

If you weren't late then check your postcode for local issues

https://status.o2.co.uk/

You could also do a little self diagnosis by looking at this thread

https://community.o2.co.uk/t5/How-to-Guides/Self-help-guide-Is-the-network-down-for-me-or-everyone/b...

Community Manager
Posts: 5,394
Registered: ‎18-04-2018

Re: No service

[ Edited ]

Hi @Danny1, how are you getting on with this? Did @jonsie's suggestions help you make some progress since you last posted?

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