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Re: No service
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on ‎08-12-2017 22:11
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



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on ‎11-12-2017 10:03
It's a bit of a strange one? @Anonymous Please let us know how this turns out or if you have any further questions.
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Re: No service
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on ‎12-12-2017 14:40
After all the resets / turning phone on and off / rebooting etc etc. It turns out the Sim had died. New sim in now and normal service resumed. Thank you all for the help.
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on ‎12-12-2017 14:58
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



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on ‎12-12-2017 18:45
Glad you finally sorted it out which is why I suggested trying the sim in another phone. That would have confirmed the phone was ok.
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on ‎12-12-2017 18:48
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: No service
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on ‎13-12-2017 12:41
Awesome glad to hear this was sorted @Anonymous!
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
Re: No service
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on ‎19-07-2019 22:06
Re: No service
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on ‎19-07-2019 22:13
Try cleaning the sim card. Reboot the phone. What have you tried? Is your account up to date with payment?
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on ‎19-07-2019 23:22