O2 Community

Get help, share tips and chat

Level 1: Joiner
Posts: 1
Registered: ‎22-12-2018
Accepted Solution

No service

Does anybody know why I keep getting 'no service' at work when the person next to me, also on O2 and with an older iphone, can get 4G??

Posts: 60,497
Topics: 642
Registered: ‎14-01-2013

Re: No service

[ Edited ]

Hi @fairyfae

A weird one. Though it could be a problem with your sim

Take it out, clean it gently with a lint free cloth put it back and reboot the phone.

Or you could get a new sim from an O2 store?


You could also try a manual network search, choose one that isn't O2, Forget that network and and try O2 again...


For info we have a guide here on network issues


*The Game Is On*

Community Manager
Posts: 2,691
Registered: ‎18-04-2018

Re: No service

Hi @fairyfae, did you get a chance to try any of the suggestions above since you last posted? Any progress?


Welcome to the forum!

 We're looking for new Community members!

  → Check out these lovely quotes from our existing community members! 
  → Join our forum by registering here 
5 reasons to belong to the O2 community