No service

[Anonymous]

Help my phones saying no service I can’t connect to internet or make calls or texts, I’ve took my sim out cleaned it and hasn’t worked I’ve re set my network settings and I’ve restarted my phone I’m stressed to the max sick of o2 and crap i phones won’t b getting another after this one to much hassle! Please help

[Cleoriff]

Hi @Anonymous Have a look at O2's trouble shooting guide for no network problems https://www.o2.co.uk/help/network-coverage-and-international/self-help-guide-for-network-problems

It also includes the link to checking your network http://status.o2.co.uk/

Hope you get it sorted. If still having problems then contact customer services https://www.o2.co.uk/contactus

[MI5]

Is anyone else near you having the same problem?
If not, I’d pop into my local o2 shop and ask them to do a sim swap for you.

[PiedPiper]

@AnonymousI'm not sure that slagging off both O2 and iPhones is going to help much in an O2/iPhone forum!

[Anonymous]

Thank you unfortunately it didn’t work but appreciate the help.

[Anonymous]

Not slagging them off I’m one voice and I’m voicing MY experience

[MI5]

What did you try that didn’t work @Anonymous ?

[Marjo]

Hello @Anonymous sorry to hear you had issues with service on your phone - any improvement today or are you still experiencing issues?

[Anonymous · Accepted solution]

Hi, it’s extremely strange because I did everything u advised there was no problem with the network coverage BUT yesterday my phone decided to correct it’s self! Very strange but made me very happy!! 😀 thank you to everyone that gave me advice, much appreciated!

[MI5]

I guess there must have been a temporary glitch on your local mast.