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No service on sim

Charlene2
Level 1: Joiner
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on ‎22-12-2020 10:36

on ‎22-12-2020 10:36

Hiya can anyone help I got a new phone on Friday and transferred my old giffgaff number to my new o2 sim I have got no service on my giffgaff sim or on my o2 sim
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Cleoriff
Level 94: Supreme
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on ‎22-12-2020 10:41

on ‎22-12-2020 10:41

@Charlene2 

Keep rebooting the phone. If you have lost service on your old sim the port has already started.

Veritas Numquam Perit

Girl in a jacket
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Marjo
Former Staff
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on ‎22-12-2020 15:15

on ‎22-12-2020 15:15

Hi @Charlene2 , welcome to our community and happy Christmas! Let us know how you get on with your SIM, hopefully the advice above from @Cleoriff was of help? slight_smile

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