No network

Anonymous · ‎26-10-2016

Lost connection to the o2 network around 3pm this afternoon, tried switching phone off and on multiple times, flicked flight mode on and off and even reset network settings. Nobody else in my area seems to be having any trouble with 02 and my last bill was taken from my bank about a week ago, please help.

Anonymous · ‎26-10-2016

Please help

Cleoriff · ‎26-10-2016

Check your network status here http://status.o2.co.uk/

Another thread to read which may help https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-e...

Veritas Numquam Perit

MI5 · ‎26-10-2016

You need to try your sim in another phone to see if it's possible a sim or phone issue.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎27-10-2016

Also try removing the sim card, cleaning and replace back in the phone.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎02-11-2016

Hi @Anonymous did you resolve your network issue in the end?

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