cancel
Showing results for 
Search instead for 
Did you mean: 

No network

Anonymous
Not applicable
Lost connection to the o2 network around 3pm this afternoon, tried switching phone off and on multiple times, flicked flight mode on and off and even reset network settings. Nobody else in my area seems to be having any trouble with 02 and my last bill was taken from my bank about a week ago, please help.
Message 1 of 6
2,247 Views
5 REPLIES 5

Anonymous
Not applicable
Please help
Message 2 of 6
2,245 Views

Cleoriff
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Check your network status here http://status.o2.co.uk/

Another thread to read which may help https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-e...

Veritas Numquam Perit

Girl in a jacket
Message 3 of 6
2,236 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
You need to try your sim in another phone to see if it's possible a sim or phone issue.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
2,226 Views

jonsie
Level 94: Supreme
  • 92906 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 5 of 6
2,161 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hi @Anonymous did you resolve your network issue in the end? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 6 of 6
2,059 Views