No data in Europe Zone

[Traveler]

Hi everyone,
Just arrived in Italy and find that data roaming is not working. Calls and messages working fine but no data at all. Tried to chat with support but don't get any help. Researched over internet and find that 1) 4G must be turned off 2) apn must be changed to "mobile" instead of "idata". I tried that but still no data. I use Pay as you go unlimited. I really need for data as I expected to use maps, I don't want to get lost.

[MI5 · Accepted solution]

Try manually searching for a different network but for PAYG you need the following apn
"payandgo.o2.co.uk"

Username = payandgo 

Password = password 

[Bambino]

@Traveler If you have a WiFi connection you can download any maps you need, and then use them offline. No need for a data connection. See this link: https://support.google.com/maps/answer/6291838?co=GENIE.Platform%3DiOS&hl=en

[Traveler]

Only changed apn to "payandgo.o2.co.uk" as MI5 stated above and it helps. Thanks!

[MI5]

No problem and welcome to the forum