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No Wi-Fi

Anonymous
Not applicable

I have an iPhone 4s from o2. I got it in May 2012 on a 2-year contract. 

The Wi-Fi button in Settings is greyed out today. 

 

I have done a full reset and restore but it's still the same.

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Accepted Solutions

Anonymous
Not applicable

Have seen this a few times,

 

Apple will usually sort this out for you at no charge, there was an issue with this on the 3gs and it was purely down to a hardware fault with devices on the newer bootrom. I havent honestly seen it on a 4.

 

Good luck mate let us know if you get it sorted slight_smile

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MI5
Level 94: Supreme
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Registered:
http://support.apple.com/kb/TS1559
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Anonymous
Not applicable

Have you reset the network settings & re entered your password

Message 3 of 6
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Anonymous
Not applicable

I reset to original settings and restored several times but still Wifi button greyed out.

 

I rang customer services yesterday who suggested I take the phone into my nearest o2 store. I was all set to do this today so did another back-up and restored again to original settings - the WiFi button was accessible again and I have logged into my home network!

 

I shall try it out today and see what happens and will post any results later.

Message 4 of 6
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Anonymous
Not applicable

Good luck, let us know what happens

Message 5 of 6
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Anonymous
Not applicable

Have seen this a few times,

 

Apple will usually sort this out for you at no charge, there was an issue with this on the 3gs and it was purely down to a hardware fault with devices on the newer bootrom. I havent honestly seen it on a 4.

 

Good luck mate let us know if you get it sorted slight_smile

Message 6 of 6
3,467 Views