The online checker may not always be fully up to date, so any recent faults may take time to be displayed.
Easiest way to check is to see if others on O2 have a signal where you don't, if so the network is OK and you have an issue with either your phone or sim card.
Trying your sim in a different phone would indicate where the fault was in that case.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.