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No Service

Russ2
Level 1: Joiner
  • 1 Posts
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on ‎22-03-2020 16:53

on ‎22-03-2020 16:53

I’ve had No Service now for 5 days. Live Chat operators tried to tell me there were ‘mast’ issues, however other O2 users in the same locations had no issues. They also said they would ‘own’ my issue and get back to me - radio silence there.
The Customer Services number is either engaged or the queue stretched past the call opening times.
Can somebody please contact me.
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MI5
Level 94: Supreme
  • 151673 Posts
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on ‎22-03-2020 16:56

on ‎22-03-2020 16:56

@Russ2 

Check yourself here https://status.o2.co.uk/ 

Also check this help Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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