This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No Service

Russ2
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎22-03-2020 16:53

on ‎22-03-2020 16:53

I’ve had No Service now for 5 days. Live Chat operators tried to tell me there were ‘mast’ issues, however other O2 users in the same locations had no issues. They also said they would ‘own’ my issue and get back to me - radio silence there.
The Customer Services number is either engaged or the queue stretched past the call opening times.
Can somebody please contact me.
Message 1 of 2
460 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

on ‎22-03-2020 16:56

on ‎22-03-2020 16:56

@Russ2 

Check yourself here https://status.o2.co.uk/ 

Also check this help Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
457 Views
0 Kudos
Top Kudoed Authors
View All
Top