Re: No Service

Anonymous · ‎25-06-2017

Had no service message since Friday night. Been at several different locations but still no service. Otherwise phone ok. Got emails and Internet. What's wrong ?

MI5 · ‎25-06-2017

Classic symptoms of a barred phone.
Check the IMEI number here https://www.checkmend.com/uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎25-06-2017

It might be worth removing and cleaning the sim card and rebooting the phone. Fixes a lot of problems though if the phone or account is barred you need to contact customer service.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

adamtemp64 · ‎25-06-2017

Have you tried the basics a reset and sim removal and sim clean

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

gindygoo · ‎25-06-2017

Quick question to follow on from @MI5 post... Can we ask where u bought your phone from, is it second hand by any chance?

Anonymous · ‎25-06-2017

Was it an eBay or other 3rd party 2nd hand phone as they can sell a phone then claim on insurance that it was stolen after the sale

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