No Internet connection 4s

[Anonymous]

Iv suddenly lost net connection.

I have 3G showing and the APN is idata.o2.co.uk

using a iphone 4s on a pay monthly contract.

Seems to have started 2 days ago when I changed my tariff, but this could be a coincidence.

Any one have any ideas? O2 say my contract is fine and running.

😞

[MI5]

Have you rebooted the phone? Reset network settings? Switched to airplane mode and back again? Any of those should get you running again.

[Anonymous]

I've don a hard reboot and switched to airplane mode. This has not worked.

Not that clear on how to reset options

[Anonymous]

general-settings-reset-reset network settings

[Anonymous]

If I reste to factery settings will I have to put in the new settings?

[Liquid]

No it should automatically restore them.

Try swapping to 2g 

i wonder if there's a fault in the area

[Anonymous]

Yea don that to.

Still says im not secribed to a mobile data service.

what do you do when o2 says I am?

[Liquid]

Cry?


I don't suppose you have another O2 mobile around to rule out network issues?

[MI5 · Accepted solution]

Check for local issues http://status.o2.co.uk/

[Anonymous]

Thanks for that.

Interesting link. It says "Sorry, we do not have coverage here" (for 3G)

but no reason who or when it will be fixed. It shown no scheduled work.