cancel
Showing results for 
Search instead for 
Did you mean: 

No Data Plan Available (Apple Watch Series 4)

Robbw7
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have just gotten a Apple Watch Series 4, i have paired it to my iPhone, when i go into the Apple Watch app to set up mobile data, i get a message saying 'No Data Plan Available - 02 does not currently support Apple Watch'.

 

Any help is much appriciated 

Message 1 of 4
1,494 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127478 Posts
  • 614 Topics
  • 22148 Solutions
Registered:

@Robbw7 

You need to update your carrier profile.

To do this, you might also have to update the phone software and watch software.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 4
1,484 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 127478 Posts
  • 614 Topics
  • 22148 Solutions
Registered:

@Robbw7 

You need to update your carrier profile.

To do this, you might also have to update the phone software and watch software.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
1,485 Views

PhoneChanger
Level 30: Meditator
  • 1316 Posts
  • 64 Topics
  • 99 Solutions
Registered:
Also confirm you're not running the WatchOS 6 beta, as there are some network compatibility issues reports in the Apple Developer Community
Message 3 of 4
1,371 Views

Marjo
Former Staff
  • 7880 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hey @Robbw7 , how are you doing today? Did you try out the above steps for your Apple Watch? slight_smile

 

Thanks for the advice guys @MI5 , @PhoneChanger ! thumbsup

Message 4 of 4
1,357 Views