No 4G after nearly a week.

[Anonymous]

I recently moved from EE to O2. 

I got my iphone 5 unlocked by EE.  When my new o2 sim arrived, everything worked ok.  I got my old number ported over via PAC code and ever since the 4G has not worked (ported about 6 days ago)

The O2 site rather unhelpfully shows this:

http://i.imgur.com/NszRekm.png

Apparently the Iphone 5 does not support 4g(!)  I have tried the "Reset Network Settings" fix and rebooted the phone to no avail.

Any ideas?

[Anonymous]

Plus it's funny!

[Toby]

Hi guys, try to keep on topic please

Thanks

[MI5]

As you are now aware, Apple chose not to make the iPhone 5 compatible with the frequency aquired by O2 and Vodafone for LTE (4g) in the UK.
Only EE or Three can be used with that specific phone (It is also the same for the iPad Mini 1st gen).
You need to now either change phones or change networks, sorry.

[jonsie]

Personal choice in the long run. Can I ask the problem  with EE in the first place?

[Anonymous]

---

@Toby wrote:
Hi guys, try to keep on topic please

Thanks

And girls. 😉

[Toby]

---

@Anonymous wrote:

---

@Toby wrote:
Hi guys, try to keep on topic please

Thanks

And girls. 😉

---

I need a more gender-neutral label

Sorry I'm doing it myself now!

[viridis]

Oi works for both genders
Peeps is also one.
Folks
People
You lot
Friends...

[Anonymous]

Topic locked in 3-2-1

At least the op has the solution.

[jonsie]

Threads tend to go off topic once a query has been fully answered....

[Anonymous]

I'm having awful trouble using this new needle.....can anyone point me to a decent thread??