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No 4G Yet.

Anonymous
Not applicable

on ‎25-02-2015 21:07

on ‎25-02-2015 21:07

Hi,

I've had my iPhone 6 for around 10 days now, but I haven't had the 4G signal show yet. I've had 3G show but not 4G.

Is there a way of finding where 4G areas are? Would my phone automatically connect to a 4G signal if in an area.

Thank you,

Liam.
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jonsie
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on ‎25-02-2015 21:12

on ‎25-02-2015 21:12

Check your postcode here : Service Status

Also download the My Network app to check.

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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In response to jonsie
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on ‎25-02-2015 21:15

on ‎25-02-2015 21:15

You also need to check 4g is turned on in settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎28-02-2015 17:21

on ‎28-02-2015 17:21

Hi,

Thank you everyone for your help. I have installed the My Network app and turned on 4G via settings.

In my area I have good 4G coverage, hopefully it will start working, as I seem to be always in a wifi area via O2 wifi or BT wifi.

Thank you again!

Liam.
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