No 3G with the iPhone 6

[Anonymous]

hi I've just upgraded to the iPhone 6 and don't have any 3G, the 3G symbol is on the phone but it keeps saying I have no internet connection, can anyone help?

[Anonymous]

Hi

Occasionally turning the phone off , clean the SIM card and battery pull (phone model dependant) and turn the phone back on clears lots of glitches.

Try a reset of your iPhone by ;

Holding the Top Sleep/Wake Button and Home Button until the Apple Logo appears, and then let go of both. Your iPhone will reset.


Try settings , general , reset , reset network settings.

Check your masts too http://status.o2.co.uk

Edit : if you've just sim swapped it can take a few hours for everything to settle too.

[Cleoriff]

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@Anonymous wrote:
hi I've just upgraded to the iPhone 6 and don't have any 3G, the 3G symbol is on the phone but it keeps saying I have no internet connection, can anyone help?

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Have you got the latest iOS 8.02 update on it...? It was meant to fix 3G connectivity issues..

A quick google search brought this up..

.http://www.ibtimes.co.uk/ios-8-0-2-bug-fix-update-released-fix-3g-connectivity-touch-id-issues-full-changelog-1467260

[Anonymous]

The 'very' latest is ios 8.1 Cleoriff which as you rightly state they should be on the latest available.

Edit : Didn't want to come across as condescending to Cleoriff.

[Cleoriff]

Just a quick google search brought that up for me... I was pleased to find it as it related to the OPs specific issue....

[Anonymous]

And you are quite correct. 😄

[MI5 · Accepted solution]

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@Anonymous wrote:
hi I've just upgraded to the iPhone 6 and don't have any 3G, the 3G symbol is on the phone but it keeps saying I have no internet connection, can anyone help?

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Check your apn.

If it's "iData.o2.co.uk" try changing it to "mobile.o2.co.uk" and vice versa.

[Anonymous]

Thank you for your replies, I now have the internet, greatly appreciated! 😃

[MI5]

It's a pleasure.
If you had to change to "mobile.o2.co.uk" this would indicate that you don't have iData set on your account.
If so, call CS on 202 and ask them to switch you to iData, then 24 hours later, switch your apn back to iData.
If you are now on iData, you're all set