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No 3G signal on iPhone 5

Anonymous
Not applicable

I received my iPhone 5 in December and 3G seemed to be working not I do not appear to be receiving a signal!  I have checked postcode for signal strength and should be good.  Not sure if I have inadvertently done something I have checked settings and cannot see anything obvious I may have done ;-/  Any help / advice gratefully received!

Message 1 of 22
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21 REPLIES 21

Anonymous
Not applicable

Had checked all of those and all as they should be - no 3G symbol just an o wherever I am 

Message 11 of 22
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adamtemp64
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I would suggest a visit to an apple guru then. As it may be a hardware fault.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 12 of 22
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Anonymous
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OK - Thank you very much for all your help slight_smile

Message 13 of 22
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adamtemp64
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Book one online before going to the store let us know the outcome

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 14 of 22
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Anonymous
Not applicable

Try switching the phone to aeroplane mode and then switch back, Works for me when I lose 3G and edge signal. 

Message 15 of 22
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Anonymous
Not applicable

Thank you - I have tried that but still no 3G!

Message 16 of 22
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Anonymous
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Will do - nearest Apple store 45 miles away from me - still good excuse for a shopping trip lol

Message 17 of 22
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adamtemp64
Level 66: Unequalled
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When you go to apple you will have a very good customer service experiance and well worth the trip.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 18 of 22
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Anonymous
Not applicable

I'm also having the exact same issue. 3G was working perfectly until I upgraded to 6.1.2.

 

Doubt this is a hardware issue as it was working just prior to the upgrade.

Message 19 of 22
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Anonymous
Not applicable
Hey there think my 3G went off after update too but it suddenly started working last night and still is today so fingers crossed all OK now-hope yours sorts itself too! slight_smile
Message 20 of 22
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