No 3G/4G sign or connection on iPhone 6s

[Anonymous]

So I lost my original phone whilst i was abroad in Singapore and bought a replacement 6s whilst I was there. I set it up initially with a local sim which had 4G working fine on my phone. Once I got home I ordered a replacement UK sim, and activated that and put it in my phone. Calls and texts are all going through fine but whenever i flick on mobile data, nothing happens. I've checked my APN (idata), tried a network reset and restarting it and even ordered another sim, with the same result - no mobile data despite my contract having 2gb/month. If anyone has experienced this before please let me know! last time i went to the O2 store they just told me to order a new sim...

[jonsie]

I just find it totally unacceptable that this isn't checked when accounts are created or upgraded.

[Beenherebefore]

[Quote]Standard Operating Procedures (SOPs for short) are used to ensure consistency and quality within the organisation and ensures that the right people are trained for the job.[Unquote]

It's not rocket science............thank God.