New sim

[Anonymous]

I have put my new sim in my phone and have followed instructions about entering phone number but as there is no service on my phone I can't see how I am to be texted a code. What's the solution please?

[Cleoriff]

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@MI5 wrote:
Sorry, I wasn't to know you had ported from EE.
If the sim swap has started, which it sounds like it has, you just need to put your O2 sim in the phone (assuming phone is unlocked) and keep on rebooting it until you get a signal - It can take up to 24 hours to work fully.

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Or even earlier if the OP is lucky @MI5 ...(I always check for my own benefit...and knowledge..):smileywink:

[MI5]

24 hours is the maximum stated time - usually 2 to 4 hours is the norm.....

[jonsie]

Porting the other way from O2 to EE literally took minutes and was done 2 hours before the time given by EE.

[Cleoriff]

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@MI5 wrote:
24 hours is the maximum stated time - usually 2 to 4 hours is the norm.....

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Thank you for clarifying @MI5 ....