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New phone unlocked?

Sylvia1980
Level 3: Thinker
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Hi there,

I just upgraded my contract and ordered a new iphone 7 which will arrive in the post tomorrow. I am planning to give the phone to a family member as a present, but she is on a different network. Will it be unlocked? I’d prefer not to open the box.

Will keep my old iphone myself.

Thank you slight_smile
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MI5
Level 94: Supreme
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Put in the sim you are using now in your current phone and use it for a day.
Check in your MyO2 that it shows the new phone, then press the button to request the unlock.
You can then put your sim back in your current phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Not it will be locked to O2.
You need to use it on your sim and then request a free unlock https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Sylvia1980
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Ok, thank you!
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Sylvia1980
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Just to clarify. So when I receive it, I will put my sim in (the new one or the old one which is in my phone now?), then request for it to be unlocked. Can I put the sim back into my old phone so I can use it? Or do I keep using the new one until it’s unlocked?

Thanks again!
Message 4 of 7
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MI5
Level 94: Supreme
  • 143438 Posts
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Registered:
Put in the sim you are using now in your current phone and use it for a day.
Check in your MyO2 that it shows the new phone, then press the button to request the unlock.
You can then put your sim back in your current phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 7
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Sylvia1980
Level 3: Thinker
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Thanks again!
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MI5
Level 94: Supreme
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Most welcome wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
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