Solved: New iPad

Anonymous · ‎12-01-2017

Hi
I just bought an iPad Pro four days ago. I have paid £124 in advance and I didn't get the device yet
Is that so ?
Thanks

MI5 · ‎12-01-2017

Chase up your order with customer services as they may be out of stock http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎12-01-2017

Chase up your order with customer services as they may be out of stock http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎12-01-2017

Hi @Anonymous When they dispatch the iPad you will get an email to say it's on its way. You will then be able to track it via My O2 http://www.o2.co.uk/myo2. Have a look at this help link. http://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

Veritas Numquam Perit

MI5 · ‎12-01-2017

No email until stock comes in though so you need to get CS to check it's status.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎12-01-2017

If only there was a live stock system. Ah well...

Veritas Numquam Perit

MI5 · ‎12-01-2017

Won't ever happen.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎12-01-2017

@MI5 wrote:
Won't ever happen.

Not yet...but maybe with 'further investment'...:smileywink:

Veritas Numquam Perit

MI5 · ‎12-01-2017

Nope..... they don't want one. It would stop customers from ordering.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎12-01-2017

I'm thinking they don't carry any stock these days and order as necessary. ...

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darrengf · ‎12-01-2017

It may be because Apple is due to refresh all its IPads in March according to lots of people. O2 may not want to carry much stock as then it will devalue when new iPads is announced.

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