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New handset

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Anonymous
Not applicable

on ‎13-10-2014 09:48

on ‎13-10-2014 09:48

I have a sim only deal with O2 and have bought a new iPhone 6 plus handset. Is it the case I can simply transfer the sim to the new handset
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MI5
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In response to Anonymous
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on ‎13-10-2014 11:31

on ‎13-10-2014 11:31

@Anonymous wrote:
How can I then transfer all my info on my old phone 4 to my new iPhone 6?

Make a full backup to iTunes then restore this to the new phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎13-10-2014 11:41

on ‎13-10-2014 11:41

When your setting up the 6 it will ask you wether you want to set up as a new device or use a back up. Use the backup you've just created.
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Anonymous
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In response to Anonymous

on ‎13-10-2014 11:46

on ‎13-10-2014 11:46

So can you tell me exactly when I do all this?
I have my new phone and have switched it on and put the new SIM card in it.
I have the old SIM card in my old phone.
Please tell me the procedure. I am confused!
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Anonymous
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on ‎13-10-2014 11:49

on ‎13-10-2014 11:49

Red the back up ?

Apple help https://www.apple.com/uk/support/icloud/backup/
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MI5
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on ‎13-10-2014 12:07

on ‎13-10-2014 12:07

@Anonymous wrote:
So can you tell me exactly when I do all this?
I have my new phone and have switched it on and put the new SIM card in it.
I have the old SIM card in my old phone.
Please tell me the procedure. I am confused!

1 - Make full back up of old phone.

2 - Place new sim in new phone and do sim swap procedure.

3 - Set up new phone and restore the old phone backup during the activation process.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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