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New contract SIM doesn't receive 4G

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Anonymous
Not applicable

on ‎25-10-2014 16:35

on ‎25-10-2014 16:35

So my SIM that I just disconnected recieves 4G but my new contract SIM doesn't

It defintely is a 4G SIM and contract

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MI5
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on ‎25-10-2014 16:46

on ‎25-10-2014 16:46

Patience my dear girl slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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In response to MI5

on ‎25-10-2014 16:48

on ‎25-10-2014 16:48

So they needed my mother.... she said yes once and thats all they needed!

 

D'oh!

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MI5
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on ‎25-10-2014 16:56

on ‎25-10-2014 16:56

@Anonymous wrote:

So they needed my mother.... she said yes once and thats all they needed!

 

D'oh!

Yep, mentioned that last night Hug

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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In response to MI5

on ‎25-10-2014 16:59

on ‎25-10-2014 16:59

Glad you're sorted.
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jonsie
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on ‎25-10-2014 17:00

on ‎25-10-2014 17:00

Simple in the end:smileywink:

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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In response to jonsie

on ‎25-10-2014 17:02

on ‎25-10-2014 17:02

Simple but having to fork out almost £70 more than quoted 😞
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Anonymous
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on ‎25-10-2014 17:04

on ‎25-10-2014 17:04

Ouch !

Why ?
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jonsie
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on ‎25-10-2014 17:05

on ‎25-10-2014 17:05

That's some difference to what you were expecting Smiley Surprised

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎25-10-2014 17:06

on ‎25-10-2014 17:06

Incredible variation there.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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In response to MI5

on ‎25-10-2014 17:07

on ‎25-10-2014 17:07

Yes.... he investigated it and everything but he was baffled as to why I was quoted less than what he told me today.... 😞 not happy
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