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New SIM for Iphone 11 Pro Max

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MissMU
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on ‎30-03-2020 11:26

on ‎30-03-2020 11:26

Hi

 

I have changed from Iphone 6s Plus to iPhone 11 Pro Max, I am not abloe to order the righ SIM and therefore I cannot use the new phone. Can you help me please??/

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MI5
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‎30-03-2020 11:30 - edited ‎30-03-2020 11:31

‎30-03-2020 11:30 - edited ‎30-03-2020 11:31

@MissMU 

You can use the same sim card as both are nano sims.

Look at the sim tray in the 11 and turn the sim to align with the notch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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‎30-03-2020 11:30 - edited ‎30-03-2020 11:31

‎30-03-2020 11:30 - edited ‎30-03-2020 11:31

@MissMU 

You can use the same sim card as both are nano sims.

Look at the sim tray in the 11 and turn the sim to align with the notch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MissMU
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on ‎30-03-2020 11:32

on ‎30-03-2020 11:32

Hi

 

It's not working, the sim I have has a slightly curved edge and the space in the new phone for the SIM has no curved edges, please help!

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MI5
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on ‎30-03-2020 11:33

on ‎30-03-2020 11:33

@MissMU 

You need to turn the sim over.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MissMU
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on ‎30-03-2020 11:36

on ‎30-03-2020 11:36

You are a star! Thank yo9u so much!!!!

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MI5
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on ‎30-03-2020 11:37

on ‎30-03-2020 11:37

You're welcome.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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