Solved: Re: New Phone

Anonymous · ‎22-11-2016

i have just upgraded my phone to an I Phone5s .

i am an existing O2 customer

Got my phone and put the new sim in.

I am still keeping my number.What do I need to do to switch number to my new phone

I still have service on my old phone

MI5 · ‎22-11-2016

Use your old sim if it's the same size.
If not, sim swap here http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-11-2016

Use your old sim if it's the same size.
If not, sim swap here http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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