New Iphone 6 plus ordered days ago and still no depatch email!

[Anonymous]

New Iphone 6 plus ordered days ago and still no depatch email!

No update on timings either!

[Cleoriff]

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@Anonymous wrote:
Thanks for that, did you manage to get your phone sorted?

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Do you mean me @Anonymous? I haven't ordered an iPhone...I belong to the Android army...

[Anonymous]

Hi Toby

I ordered 6s Plus 64Gb silver online on 25 Sep.

Order status still "in progress" and have not received a text advising me of the status.

I did receive a text confirming order but all this said was:

"Thanks for choosing to stay with us. Your order no. is <snipped>. For info on your new tariff go to wap.o2.co.uk/myo2account/home"

Rang CS on Friday but they had no info except "out of stock".

MAN IS ANNOYED BY THIS.

[Cleoriff]

Hi @Anonymous The community manager @Toby did say texts would be sent out now informing people of order status. You should have had some updated info by now...

[Anonymous]

Yes, exactly - hence my message above. Hoping someone who can check this out for me will do that.

[Cleoriff]

@Toby is online now. Hopefully he will get to this thread soon..:smileywink:

[Toby]

Hi @Anonymous,

Looking into this now for you. I'll probably send you a PM later today

[Toby]

Hi @Anonymous,

I've sent you a PM.