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New Iphone 6 plus ordered days ago and still no depatch email!

Anonymous
Not applicable

on ‎30-09-2015 12:21

on ‎30-09-2015 12:21

New Iphone 6 plus ordered days ago and still no depatch email!

No update on timings either!

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Cleoriff
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on ‎02-10-2015 18:02

on ‎02-10-2015 18:02

@Anonymous wrote:
Thanks for that, did you manage to get your phone sorted?

Do you mean me @Anonymous? I haven't ordered an iPhone...I belong to the Android army...LOL

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Anonymous
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In response to Toby

on ‎05-10-2015 00:26

on ‎05-10-2015 00:26

Hi Toby

 

I ordered 6s Plus 64Gb silver online on 25 Sep.

 

Order status still "in progress" and have not received a text advising me of the status.

 

I did receive a text confirming order but all this said was:

 

"Thanks for choosing to stay with us. Your order no. is <snipped>. For info on your new tariff go to wap.o2.co.uk/myo2account/home"

 

Rang CS on Friday but they had no info except "out of stock".

 

MAN IS ANNOYED BY THIS.

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Cleoriff
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on ‎05-10-2015 00:48

on ‎05-10-2015 00:48

Hi @Anonymous The community manager @Toby did say texts would be sent out now informing people of order status. You should have had some updated info by now...

 

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Anonymous
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In response to Cleoriff

on ‎05-10-2015 09:35

on ‎05-10-2015 09:35

Yes, exactly - hence my message above. Hoping someone who can check this out for me will do that.
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Cleoriff
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on ‎05-10-2015 09:47

on ‎05-10-2015 09:47

@Toby is online now. Hopefully he will get to this thread soon..:smileywink:

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Toby
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on ‎05-10-2015 10:39

on ‎05-10-2015 10:39

Hi @Anonymous,

Looking into this now for you. I'll probably send you a PM later today slight_smile

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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Toby
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on ‎05-10-2015 14:23

on ‎05-10-2015 14:23

Hi @Anonymous,

 

I've sent you a PM.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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