on 26-09-2017 18:12
on 26-09-2017 18:12
I have just purchased a new Ipad and the girl i who placed my order stated the monthly cost of £53.00 would be reduced to £46.20 per month after i have made a claim. How do I make the claim?
In addition the ipad pencil i ordered was supposedly reduced from £99.99 to £89.99 but my order shows £99.99. How do I claim this refund?
26-09-2017 18:21 - edited 26-09-2017 18:22
26-09-2017 18:21 - edited 26-09-2017 18:22
Hi @Anonymous What claim do you mean? In the shop there are 2 iPads with different offers One is a free Office Subscription and the other is saving £72 on device plan... ? https://www.o2.co.uk/shop/tablets/#sort=content.sorting.featured&page=1 Either way you will be advised on how to claim when you purchase and receive the device
The reduction on the pencil will be shown when your final bill is produced Advice here
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/Where-is-my-discount/bc-p/1075545#M360
Veritas Numquam Perit
on 26-09-2017 18:29
27-09-2017 17:24 - edited 27-09-2017 17:30
27-09-2017 17:24 - edited 27-09-2017 17:30
Hi @Anonymous how are you getting on? If you give us a bit more detail as mentioned above, we might be able to advise a bit further!