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New IPhone contract

DJP1
Level 1: Joiner
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New IPhone contract isn't working... It keeps saying NO SERVICE when trying to use mobile data. It works a little on the WiFi at home. I've taken this phone to the shop many times now and I've only had the contract about 1 week. Any advice would he greatly received.

Thank you. 

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pgn
Level 64: Magistrate
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Info on this from Apple Support here @DJP1 - https://support.apple.com/en-gb/HT201415

If network coverage in your area is good, as per Guide: How can I sort out my network issues? and your phone's APN is good, things should work - otherwise it looks like you will need to contact O2, links to their Social Media Team below this post. Good luck!

O2CommunityAwardNotCS




O2 Social Media
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pgn
Level 64: Magistrate
  • 24749 Posts
  • 178 Topics
  • 750 Solutions
Registered:

Info on this from Apple Support here @DJP1 - https://support.apple.com/en-gb/HT201415

If network coverage in your area is good, as per Guide: How can I sort out my network issues? and your phone's APN is good, things should work - otherwise it looks like you will need to contact O2, links to their Social Media Team below this post. Good luck!

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















Message 2 of 2
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