cancel
Showing results for 
Search instead for 
Did you mean: 

New IPhone contract

DJP1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

New IPhone contract isn't working... It keeps saying NO SERVICE when trying to use mobile data. It works a little on the WiFi at home. I've taken this phone to the shop many times now and I've only had the contract about 1 week. Any advice would he greatly received.

Thank you. 

Message 1 of 2
524 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 75: Digital Don
  • 36303 Posts
  • 233 Topics
  • 1612 Solutions
Registered:

Info on this from Apple Support here @DJP1 - https://support.apple.com/en-gb/HT201415

If network coverage in your area is good, as per Guide: How can I sort out my network issues? and your phone's APN is good, things should work - otherwise it looks like you will need to contact O2, links to their Social Media Team below this post. Good luck!

View solution in original post

Message 2 of 2
516 Views
1 REPLY 1

pgn
Level 75: Digital Don
  • 36303 Posts
  • 233 Topics
  • 1612 Solutions
Registered:

Info on this from Apple Support here @DJP1 - https://support.apple.com/en-gb/HT201415

If network coverage in your area is good, as per Guide: How can I sort out my network issues? and your phone's APN is good, things should work - otherwise it looks like you will need to contact O2, links to their Social Media Team below this post. Good luck!

Message 2 of 2
517 Views