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Anonymous
Posts: 0

Re: New Carrier update 24.1

Thank you. I tried calling O2 customer service who blamed Apple. Will try and go down complaints route 😊
Anonymous
Posts: 0

Re: New Carrier update 24.1

Good luck & let us know what happens @Anonymous

Posts: 115,779
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Registered: ‎04-04-2012

Re: New Carrier update 24.1

I can assure you 100% this is o2's decision and has nothing to do with Apple at all - you can prove it by putting a different network sim in and applying their carrier update to see all the choices returned.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: New Carrier update 24.1

I know it's not Apple at all which is why I was annoyed when I called up Customer Service for O2 and they continued blaming Apple and trying to put me through to someone lol. I am unsure why it's just happened to the 6S though. I'm going to try and complain if I can. 

Posts: 115,779
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Registered: ‎04-04-2012

Re: New Carrier update 24.1

Let us know what they say.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 603
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Registered: ‎12-09-2012

Re: New Carrier update 24.1

[ Edited ]

I only just received the carrier update just now on my iPhone 6. I can still see the toggle, however, it now seems to be buried slightly deeper than prior the update:

 

Settings > Mobile Data > Mobile Date Options > Voice & Data > 4G/3G/2G Perhaps this is why the 6S users are now saying that they can't see the toggle?

 

I'm pretty certain than before the Carrier Update, the toggle was found somewhere within the roaming options.

 

What does the update entail anyway?

Posts: 84,058
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Registered: ‎04-01-2009

Re: New Carrier update 24.1

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Registered: ‎04-05-2008

Re: New Carrier update 24.1 and IOS 10 Carrier Update 24.5.6

[ Edited ]

IOS 9.3.2 Carrier Update 24.1 Only

 

When you now choose Mobile Data > Mobile Data options > You now get the following optiions

Enable 4G (On / Off)  (You no longer see Voice and Data Toggle)

Data Roaming (On / Off)

 

Mobile Data Network (All the settings for Visual Voice Mail, MMS, Mobile Data.

 

OS Carrier Update 24.0 did have the 4G > 3G > 2G Toggle and still does (Confirmed)

 

OS Carrier Update 24.1 Has Enable 4G (On / Off) Setting Only for iphone 6s and 6S plus. All other Iphones that have Carrier Update 24.1 still has the Toggle from what Im seeing in other forums too

 

I can also Advise that if you have a Iphone 6s plus running IOS10.

Currently this Carrier Revision is 24.5.6

 

You still have the Voice and Data Toggle: 4G, 3G, 2G

So the option is there on IOS 10 Carrier 24.5.6. Smiley Happy

 

Hope this helps

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

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Registered: ‎12-09-2012

Re: New Carrier update 24.1 and IOS 10 Carrier Update 24.5.6

Does the Carrier update actually improve anything though? If not, what is the point of all these carrier updates anyway??

Smiley Indifferent

Posts: 84,058
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Registered: ‎04-01-2009

Re: New Carrier update 24.1 and IOS 10 Carrier Update 24.5.6


@DinoF wrote:

Does the Carrier update actually improve anything though? If not, what is the point of all these carrier updates anyway??

Smiley Indifferent


It makes people feel good....