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Network unavailable at concert/festival venues and poor at work

CvW
Level 1: Joiner
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Registered:

Hi, I wondered if anyone else was experiencing problems with the O2 network when they go to concerts, festivals and popular busy destinations?  While I expect signal to be effected and poor, O2 just seems to shut down...while all of my friends on other networks have signal, internet access and can make calls.  I even struggle with the signal when I am at work and the building is busy.

O2 says that they signal is fine but this doesn't reflect in my experience and I wondered if anyone else has the same problem?  And if it could be something to do with my settings?

Any advice appreciated.  Thanks in advance

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Arasheed
Level 6: Acolyte
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Registered:

Check coverage in the area from different places and different networks see what you find the best

Virgin media:

 

 

https://www.virginmedia.com/mobile/coverage-checker

 

 

O2

 

 

https://status.o2.co.uk

 

 

Vodafone

 

 

https://www.vodafone.co.uk/network/status-checker

 

 

BT

 

 

https://www.bt.com/products/mobile/about/coverage-checker

 

 

Three

 

 

https://www.three.co.uk/Discover/Network/Coverage

 

 

EE

 

 

https://coverage.ee.co.uk/coverage/ee

 

Leave kudos if you found this helpful 😃

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Enlli
Level 66: Unequalled
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Registered:

@Arasheed 

Network checkers only tell part of the story

This is more accurate but still not 100%

https://checker.ofcom.org.uk/en-gb/mobile-coverage

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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