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Need an unlock to use a GiffGaff SIM in an old iPhone 6?

Anonymous
Not applicable

‎13-02-2017 10:28 - edited ‎13-02-2017 10:29

‎13-02-2017 10:28 - edited ‎13-02-2017 10:29

Hi all,

 

I'm giving my old O2 iphone 6 to my Mum who's already on Giff Gaff. Do I need to unlock the device first?

 

I don't have my old SIM card, just my new SIM in my new phone and don't want to unlock that!

 

So if the old phone does need unlocking how do I do it?

 

Thanks!

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chrisymon
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on ‎13-02-2017 10:31

on ‎13-02-2017 10:31

Far as i am aware if its out of contract it should be unlocked. You may need to contact o2 to have it unlatched. simple enough to do just have umei number on phone or just your o2 account detaiils that were attached to iphone they will tyalk you through the process

"I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited." Currently using S7 edge
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MI5
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on ‎13-02-2017 10:37

on ‎13-02-2017 10:37

No need to unlock to use a giffgaff sim but the process is here for unlocking anyway
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎13-02-2017 10:38

on ‎13-02-2017 10:38

Thanks both - much appreciated! slight_smile

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MI5
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on ‎13-02-2017 10:44

on ‎13-02-2017 10:44

You're welcome @catherine75 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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