Nano Sim

Anonymous · ‎10-02-2017

Hi everyone

Please be gentle with me I'm new to all this and an old technophobe!

At present I have an iPhone 4s and want to buy a refurbished iPhone 5s 64GB.

I understand I will need a new Nano Sim. Please advise if it has to be 64GB, can I buy one from 02 online, or do I have to go to a store.

I'm on PAYG Go Go and have been for many years. Ideally I'd like to stay on this, would that be possible with another iPhone 64GB with a Nano Sim.

Very many thanks

Annie 😉 x

adamtemp64 · ‎10-02-2017

If you go in store thay can sort it all out for you, giving you a new nano sim and transfering the number and credit from the old sim .

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MI5 · ‎10-02-2017

All sims are the same now, just different sizes.
You will need a new sim to access 4g now you will be having a 4g phone so check this in store when you pop in for a sim swap.

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Anonymous · ‎10-02-2017

Thanks but I don't drive so ideally would like to do this online.

Surely in this day and age it must be possible? x

MI5 · ‎10-02-2017

You can call customer services on 4445 or try live chat and they will post one out to you.
We only suggested in store because it's generally quicker.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎11-02-2017

Ordering online you will probably have to do a sim swap when you receive it.

swapmysim.o2.co.uk

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