Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Anonymous
Posts: 0
Accepted Solution

Myo2 app

having very strange problems with my myo2 app... It tells me I don't have any mobile billing details which is quite worrying and no longer lets me sign in. It was fine last week....
Posts: 83,741
Topics: 577
Solutions: 4,191
Registered: ‎04-01-2009

Re: Myo2 app

The app and the website are down at the moment for maintenance. I would try again in the morning.

Anonymous
Posts: 0

Re: Myo2 app

AHHHHH thanks very much! I was worrying I'd been hacked or something then phewww
Posts: 83,741
Topics: 577
Solutions: 4,191
Registered: ‎04-01-2009

Re: Myo2 app

Mine is only showing the P&G accounts, my contract account has disappeared for the time beingSmiley Sad

Anonymous
Posts: 0

Re: Myo2 app

It is worrying how many times the Myo2 App has glitches so many times in a short space of time.

Mine is Payg and looks to be fine.
Posts: 115,325
Topics: 571
Solutions: 15,747
Registered: ‎04-04-2012

Re: Myo2 app

The entire O2 site (including My O2 access through the app) goes down for around an hour every evening whilst maintenance is carried out.
No need for any panic and concern at all.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 83,741
Topics: 577
Solutions: 4,191
Registered: ‎04-01-2009

Re: Myo2 app

As I suspected it's fine this morning. Maintenance and updates are carried out around midnight which is obviously better for everyone. Just as in the way the shop pages are updated at the same time. The app is very good and I can count on one hand the number of times it has gone down since it's inception so it's far from worrying.

Anonymous
Posts: 0

Re: Myo2 app

Yes great help guys it's all fine Smiley Happy
Posts: 115,325
Topics: 571
Solutions: 15,747
Registered: ‎04-04-2012

Re: Myo2 app

Good news Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 83,741
Topics: 577
Solutions: 4,191
Registered: ‎04-01-2009

Re: Myo2 app