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My phone doesn't receive security codes sent by credit card company and the NHS App

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Pepys
Level 1: Joiner
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on ‎01-02-2022 15:34

on ‎01-02-2022 15:34

It is a continuing problem that my phone does not receive most messages and also security codes etc.

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MI5
Level 94: Supreme
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on ‎01-02-2022 15:37

on ‎01-02-2022 15:37

@Pepys 

Guide here Guide: Text Message Tips (not sent or received) 

For the receipt of shortcodes, you may need to turn off wifi first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144075 Posts
  • 634 Topics
  • 27591 Solutions
Registered:

on ‎01-02-2022 15:37

on ‎01-02-2022 15:37

@Pepys 

Guide here Guide: Text Message Tips (not sent or received) 

For the receipt of shortcodes, you may need to turn off wifi first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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