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My iPhone%20XR%20keeps%20turning%20off,%20it%E2%80%99s%20only%206%20months%20old

LordB
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I have only had my iPhone XR about 5/6 months but it keeps shutting down, it seems to shut off for a few minutes then comes back on. It’s really frustrating as I don’t know why this keeps happening ?
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MI5
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@LordB 

Make an appoitment with Apple to have it checked out https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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@LordB 

I would give Apple Support a call. They are the best people to help you

https://support.apple.com/en-gb 

Best of luck and welcome to the forum Welcome

*The Game Is On*

Girl in a jacket
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MI5
Level 94: Supreme
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Fixed the subject line.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 6
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jonsie
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Maybe this is artially due to the problem affecting many O2  XR customers at the moment. Apple will run diagnostics on the phone if you can get yourself to a store and you will walk out with a replacement phone if t proves to be faulty.

Store finder : https://www.apple.com/uk/retail/

 

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Martin-O2
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Any update on this one @LordB? Did you find out what was happening with your iPhone? 

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