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My iPad won’t recognise it has a SIM

Wayne1
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on ‎25-01-2019 23:09

on ‎25-01-2019 23:09

I need help - I have no WiFi access so need my iPad’s SIM to connect to data. I have a connected account with an iPhone but obviously two different SIMs. How do I fix this issue?
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MI5
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on ‎25-01-2019 23:13

on ‎25-01-2019 23:13

@Wayne1 just turn on your hotspot on the phone and search for the wifi hotspot on your ipad.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Wayne1
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on ‎25-01-2019 23:31

on ‎25-01-2019 23:31

That’s one option but I have SIM in the iPad that seems not to be working - I may a monthly fee to have data. Is this one for O2 tomorrow?
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MI5
Level 94: Supreme
In response to Wayne1
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on ‎25-01-2019 23:47

on ‎25-01-2019 23:47

Try resetting your network connection but if not, give customer services a call at 8.00 in the morning.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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adamtemp64
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on ‎26-01-2019 08:48

on ‎26-01-2019 08:48

https://support.apple.com/en-gb/HT201415 Apples help guide
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jezza1234
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on ‎29-01-2019 16:33

on ‎29-01-2019 16:33

I had exactly the same issue last year.

 

pop into your local store and ask them for a new sim card. Sorted in seconds and no problems since.

 

In short you need a new sim card

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