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My care

Anonymous
Not applicable

Can anyone tell me what my care is? I've been sent an email asking for money but I've never signed up for it and don't know what it is? Is it a scam? 

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viridis
Level 56: Guvnor
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My care is the o2 late payments email.
Recent Web site fails have made me and my care known to each other.

View solution in original post

Message 21 of 54
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Bambino
Level 84: Resplendent
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Never heard of it. Who is the email from? Can you copy and paste the mail into a reply here without including any links? If it's a scam we wouldn't want anyone clicking on a dodgy link.

I DO NOT WORK FOR O2



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Message 2 of 54
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jonsie
Level 94: Supreme
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No such thing as mycare. Apple extended warranty is called Apple Care which gives you extended warranty after the initial 12 months.

Message 3 of 54
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MI5
Level 94: Supreme
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I thought it was o2 insurance or some other o2 service?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 54
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Cleoriff
Level 94: Supreme
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Registered:

My Care has been mentioned on the forum before

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/My-care-email-address/td-p/772233

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/My-care/td-p/710647

Last heard, Marina was looking into it...Never did find out what it was though....

Veritas Numquam Perit

Girl in a jacket
Message 5 of 54
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Bambino
Level 84: Resplendent
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Both those links go back two years.

I DO NOT WORK FOR O2



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Message 6 of 54
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MI5
Level 94: Supreme
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mycare@o2mail.com is an old CS email address.
Back in the days when you used to be able to email CS.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 54
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Beenherebefore
Level 32: Blockbuster         
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Registered:
I'm guessing it's a scammer using the defunct email address.
"My life is a facsimile of a sham"
Message 8 of 54
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adamtemp64
Level 66: Unequalled
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A quick search of the community brings up all sorts of scams etc with my care 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 9 of 54
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MI5
Level 94: Supreme
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Registered:
The last email I got from mycare was an unlock code.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 54
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