cancel
Showing results for 
Search instead for 
Did you mean: 

My O2 app not reporting correct data usage.

Anonymous
Not applicable

Hi,

 

Anyone else having a problem with the My O2 app not reporting correct data usage?

 

app.png

 

 

 

 

 

 

 

 

 

Checking my current stats via o2.co.uk reports what I would expect to see.

 

Web.png

 

 

 

 

 

 

 

 

 

It resets tomorrow, so it may just be a glitch, but it's unreliable at present.

 

TIA,

 

SPD.

Message 1 of 13
4,730 Views
12 REPLIES 12

Anonymous
Not applicable

Well, checked it just after midnight and it had reset to 500MB. Now down to 494.65, so it looks like it was a glitch.

 

Thanks for your help folks.

 

SPD.

Message 11 of 13
1,332 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
That's a relief. Thanks for letting us know.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 13
1,329 Views

Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Lots of things glitching at the moment...Glad its sorted @Anonymous

Veritas Numquam Perit

Girl in a jacket
Message 13 of 13
1,321 Views