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My Network iPhone App Failing Speed Test On 3G

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gemz4the1
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on ‎09-01-2014 22:46

on ‎09-01-2014 22:46

I downloaded the O2 My Network app on my iPhone to test the speeds of my 4G. Since I downloaded the app I haven't been able to get 4G on my phone (problem in the area with the mast again). I have been able to get 3G. When I try to run the speed test it runs when I have wifi turned on but when I have just cellular data turned on, the speed test can't run. It fails on upload and download.

I can use 3G for the internet so I don't know why it keeps failing.

Any ideas?

I've already deleted the app and reinstalled it.
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Anonymous
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‎09-01-2014 22:48 - edited ‎10-01-2014 06:19

‎09-01-2014 22:48 - edited ‎10-01-2014 06:19

Try speedtest.net

Be aware running a test used 40-50mb each time of your data.

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Anonymous
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‎09-01-2014 22:48 - edited ‎10-01-2014 06:19

‎09-01-2014 22:48 - edited ‎10-01-2014 06:19

Try speedtest.net

Be aware running a test used 40-50mb each time of your data.
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perksie
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on ‎09-01-2014 23:32

on ‎09-01-2014 23:32

I would either wait until the mast is fixed or move the phone to an area that you know will work ok and test it there.

 

 

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gemz4the1
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on ‎10-01-2014 09:27

on ‎10-01-2014 09:27

I'll have a go and see what happens Thanks!

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Toby
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on ‎15-01-2014 16:01

on ‎15-01-2014 16:01

Did you ever resolve this gemz4the1?
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gemz4the1
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on ‎15-01-2014 17:25

on ‎15-01-2014 17:25

I did the speed test on the link which BoB provided and it worked.

 

Still can't get it to work on O2 app though.

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Anonymous
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on ‎15-01-2014 17:35

on ‎15-01-2014 17:35

Be aware that a speed test eats between 40 and 50 mb of your data each time you run it.

Glad the link worked for you.
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Anonymous
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‎07-05-2014 10:32 - edited ‎07-05-2014 10:34

‎07-05-2014 10:32 - edited ‎07-05-2014 10:34

I recently installed the MY Network app on my Galaxy S4 and ran "Test your speed" which has produced what I (a complete idiot when it comes to technical matters) find confusing. When my phone is on wifi (using my BT Home Hub router) the O2 app invariably reports upload speeds in excess of the download speeds but neithr bears any resemblance to the speeds reported when I use speedtest.net.   Is this just another duff O2 offering that they can't be bothered to fix? Or is there something amiss with my phone?  

 

Gerry.

 

PS  - I forgot to say that when I have the phone on 3G the My Network speed tester just falls asleep.

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MI5
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on ‎07-05-2014 10:36

on ‎07-05-2014 10:36

Every speed test app reports differently and non are calibrated to anything closer than plus/minus a mile wink
They are intended as a guide only and should not be taken as gospel although it is very possible to have higher upload than download speeds.....
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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎07-05-2014 10:45

on ‎07-05-2014 10:45

I must say the My Network app shows speeds less than half of other speed test apps I have tried in the past. Many times it shows a download speed of around 0.5Mb and then tells me excellent for streaming Shocked

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