Solved: My Bill & WIFI calling

Jammy1 · ‎20-04-2018

I’ve been looking for a answer but can’t find one anywhere.
I have a iPhone and on it is WiFi calling.
When I make a call via WiFi on my iPhone does it show on my bill that I have made a call?
Also I’ve noticed that a text does not show on the bill if it is over iMessage as it uses data. Is that correct?

MI5 · ‎20-04-2018

Wifi calls come from your allowances of minutes or are chargeable if no allowance so yes, they will show on your bill.
iMessages are data as you correctly say so will just deplete your data allowance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-04-2018

Wifi calls come from your allowances of minutes or are chargeable if no allowance so yes, they will show on your bill.
iMessages are data as you correctly say so will just deplete your data allowance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎23-04-2018

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Jammy1 · ‎23-04-2018

Thank you for your help that’s answered my question:)

TeeeeCeeee · ‎15-04-2020

I always have wifi calling enabled, but O2 are billing me for 2 international calls - WHY

MI5 · ‎15-04-2020

@TeeeeCeeee

Answered here https://community.o2.co.uk/t5/Pay-Monthly/Being-billed-for-wifi-calls/td-p/1328297

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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