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My 02 App very slow to open

s_kingdom
Level 2: Apprentice
  • 48 Posts
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02 app is very slow to open - takes about 8 seconds to open and then once I have put in my pin it is quick to load details. Wondering if anyone else experiences this.
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Anonymous
Not applicable
Hi.

Try deleting it and re installing.

Are all the other apps opening ok.

A simple reboot may help.

Hold the Top Button and Home Button until the Apple Logo appears, and then let go of both. Your iPhone will reset.

View solution in original post

Message 2 of 6
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Anonymous
Not applicable
Hi.

Try deleting it and re installing.

Are all the other apps opening ok.

A simple reboot may help.

Hold the Top Button and Home Button until the Apple Logo appears, and then let go of both. Your iPhone will reset.
Message 2 of 6
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s_kingdom
Level 2: Apprentice
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Deleting and reinstalling app has fixed problem - thank you so much!
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Anonymous
Not applicable

You're welcome.

 

 

slight_smile

Message 4 of 6
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Anonymous
Not applicable

My o2 priority app is really slow to open, it take 1 minute to load all the offers. I have tried to uninstall and re-install, but still having the same issue.

I have an iPhone 6s, iso 10.2.1

 

Can anyone help?

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MI5
Level 94: Supreme
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On mobile data or WiFi ?
What download speeds are you getting?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
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