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Money taken but transaction never finished.

help-me-please1
Level 1: Joiner
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So I was ordering Airpods online and I put in all my details and everything but when it came to the final conformation of the order something crashed and when I went to click the conformation thing, it told me that the link has expired and took me back to my backet and made me start all over again. I went to check my bank and the mony for the order was already taken out but I never recieved a conformation for the order. Anyone know what will happen now?

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MI5
Level 94: Supreme
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@help-me-please1 

Your bank will hold the deposit in a shadow account. It hasn't yet gone to O2.

The money will return to your cleared funds in 4 to 5 days time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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