Solved: Mobile roaming issues

Jess231 · ‎24-07-2020

Arrived in Spain and my data roaming isn’t working, it’s saying “could not activate mobile data network”. I have never had this problem abroad please help

Cleoriff · ‎24-07-2020

Hi @Jess231

Try manually searching for another network.

Or you probably have a roaming bar on your account, in which case you need to contact O2 to remove it. All numbers in these guides

Guide: Coronavirus Community Help and Support

Guide: How to find help & contact O2

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎24-07-2020

Hi @Jess231

Try manually searching for another network.

Or you probably have a roaming bar on your account, in which case you need to contact O2 to remove it. All numbers in these guides

Guide: Coronavirus Community Help and Support

Guide: How to find help & contact O2

Veritas Numquam Perit

Jess231 · ‎24-07-2020

Thankyou for your help I will try that now!

MI5 · ‎24-07-2020

@Jess231

Change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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