cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile hotspot

Joanne92
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
So basically I can’t seem o use my mobile hotspot and really need to be able too can anyone help me out please
Message 1 of 6
673 Views
5 REPLIES 5

madasaf1sh
Level 76: Forum Legend
  • 9984 Posts
  • 54 Topics
  • 2981 Solutions
Registered:
Are you getting any error messages when you try and browse the web?
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 6
665 Views

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Joanne92 

Are you contract or PAYG?

Mobile hotspot does not work on PAYG.

If on contract, you may not have iData enabled so call customer services to check on 202.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
658 Views

Joanne92
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Nope none
Message 4 of 6
654 Views

Joanne92
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
No I’m on contract sim so I’m very confused
Message 5 of 6
653 Views

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Joanne92 wrote:
No I’m on contract sim so I’m very confused

So you need to call and ask for iData to be added to your account @Joanne92 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
650 Views